Key Account Manager

Main responsibilities:

• Ensure excellent customer experience at all levels
• Act as main contact between the company and named key customers
• Develop long-term relationships, ensuring consistent communication and regular check-ins
• Collaborate with internal teams (e.g. marketing, operations, product development)
• Create and execute account plans tailored to each client’s business objectives
• Monitor account performance and ensure customer satisfaction
• Identify upsell or cross-sell opportunities and drive revenue growth
• Track and report key metrics such as retention rates, sales growth and client feedback

Skills:

• Proven ability to build valuable relationships and networks
• Capable of identifying growth opportunities
• Proactive approach in mitigating risks
• Data-driven approach to decision-making
• Knowledge of relevant industry trends
• Proficiency in CRM
• Strong networking / relationship building skills
• Excellent communication/ negotiation skills

Desired education, experience & background:

• Bachelor’s degree in BA, Marketing, Sales or similar, related field
• Min 3-5+ years of experience in account management, sales, or client relationship management
• Experience of B2B sales activities in the service business
• Experience in data-led tracking, reporting and development
• Experience in understanding and prioritizing the client needs
• Experience to maintain resilience under pressure and adapt to changing circumstances
• Experience in and focused on achieving measurable outcomes for both clients and the company
• Good verbal and written communication skills in English

What we are offering:  

• competitive salary, bonus 
• company car, laptop, mobile phone 
• stable company background 
• professional, people-centered team 

If you are interested, apply for the position by sending your CV to the following e-mail address: erika.nyulasi@lindstromgroup.com